How effective are your sales staff?

Are they making sales? Are they converting visitors into customers?

Find out how busy you are at different times of the day. Adjust your rosters to ensure you have the optimum number of staff available to your customers at all times.

If you have too many floor staff your potential customers can feel crowded and even threatened. You can create a feeling of unease if there are a few customers and a lot of staff.

If you don’t have enough staff your customers can feel unwanted and may not get the service they expect.